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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
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Deskjet 3700 printer-orange Web service flashing light and printer won't connect to wifi

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HI All,


I am hoping someone can help me.


I have the desk jet 3700 All-in-One printer series.


Yesterday I was printing as usual without any trouble-it was taking forever so I cancelled the flip side print that I had scheduled. After this the orange web services light and the wifi blue light have been flashing. There is also an envelope icon flashing. I have changed ink cartridges and tried to reconnect to the wifi but it won't connect and is saying the printer is off line. I have followed the manual for trouble shooting and re-connecting to wifi but nothing is working.


Any suggestions really appreciated!!

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I'd like to help!


Follow the below steps to resolve the issue -


Reset the product

  • With the printer turned on, disconnect the power cord from the rear of the printer.
  • Unplug the power cord from the wall outlet.
  • Wait at least 60 seconds.
  • Plug the power cord back into the wall outlet.
  • Reconnect the power cord to the printer.
  • Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

Please try the steps below to connect your printer to the network.-


● Press the Wireless button ((i)) and the Cancel button (X) from the printer control panel at the same time, and then hold them for three seconds.


--->On the printer control panel, press the Wi-Fi Direct button.

---> When Wi-Fi Direct is turned on, the Wi-Fi Direct light is on steady. 

--->To find the Wi-Fi Direct name and password, press the Information button (i) for 3 secs to print a printer information page.

--->On your computer or phone go to wifi and connect it to your printer 

--->Select your printer with DIRECT in the name from the list of available networks (example: DIRECT-74-HP 3700)

Or 3600

--->Select the Wi-Fi Direct printer signal in Wi-Fi settings 

--->If prompted for a password, type 12345678. This is the default password.

--->Now open a browser and type

--->you will be able to access the printer's EWS page 

--->on the page, you will find network - click on it 

--->go to wireless and select wireless setup wizard

--->now select the network that you want your printer to connect to and type in the password 

--->the wireless blue light will stop blinking once the printer is connected 

--->then connect your phone back to your network


You may also refer to - No Connection after Router or Wi-Fi Settings Change


 Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware


Hope this helps! Keep me posted. 


And, Welcome to the HP Support Community. 


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