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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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Both computer and printer successfully connected to Wifi, but the last step of the setup wizard gives me an error that my computer is unable to connect to the printer. The only suggestion I am prompted with is to "try again" or "move the printer closer to the router" both of which I have done and I still get the same error message. 

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