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Common problems for Connectivity Issues
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HP Recommended
Microsoft Windows 10 (32-bit)

I have a 2755e printer.  It has given me trouble from the start.  It tells me it is correctly installed, can print a test page, but when I try to print anything, it says the printer is offline.  Once in a blue moon I can get it to print, just by sheer luck and hours of messing around. 

Should I just throw it out the window?

1 REPLY 1
HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Can try to reset wireless to defaults and then use HP smart app to setup and connect printer to the network.

 

These resourcers will be useful;

 

Reset wireless to defaults:

https://www.youtube.com/watch?v=NHq_83JIy4A

 

Connect printer to wireless:

https://www.youtube.com/watch?v=VD1YaFTaSHs

 

For more resources on this printer:

https://www.youtube.com/playlist?list=PLUV0sXfF6zPjcVOuuxj4SD-DOScj4xvlE

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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