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HP Recommended
HP 530
Microsoft Windows 10 (64-bit)

I Have a HP Smart Tank 530 printer and up until a few days a go would connect to WiFi but now I get the following message "Cannot us the devices built in networking capabilities because these were disabled" how do i reset this so that it will connect to WiFi ? 

1 REPLY 1
HP Recommended

Hi @Schneider1962,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

That message means the printer’s wireless radio was disabled internally, often due to a network reset or firmware glitch. Here’s the recommended way to restore Wi-Fi on your Smart Tank 530:

Step 1: Restore Network Defaults

  1. On the printer control panel, press Settings (gear icon).
  2. Navigate to Network Settings → Restore Network Defaults.
  3. Confirm the reset. The printer will restart and clear old Wi-Fi settings.


Step 2: Enable Wireless

  • Press the Wireless button (or Wireless icon on the display) until the light starts blinking.
  • This puts the printer in Wi-Fi setup mode.


Step 3: Reconnect Using HP App

  1. Download HP app on your PC or mobile: 👉 HP App – For HP Printers, Laptops, and Tech Accessories | HP® Official Site
  2. Open the app → Add Printer → Follow the guided steps to connect to your Wi-Fi. 
    • Make sure you use the 2.4 GHz band, not 5 GHz.


Step 4: Update Firmware

Install the latest firmware update to prevent this issue from recurring.

 

I hope this helps.

 

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

VikramTheGreat

I'm an HP Employee.


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