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- Printer Wireless, Networking & Internet
- Do you no longer connect my printer

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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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2 REPLIES 2
09-13-2024 09:51 AM
Hi @dmoceri1,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
It sounds like you're having issues with your HP DeskJet 2652 and HP Instant Ink. The HP DeskJet 2652 is indeed a supported model for HP Instant Ink, so if you're having trouble connecting or using the service, it might be due to a technical issue or setup problem.
Here are a few steps you can try.
- Check HP Instant Ink Status: Log in to your HP Instant Ink account and make sure your printer is still registered. Sometimes printers can become unregistered due to issues with the account or subscription.
- Update Printer Firmware: Ensure your printer’s firmware is up to date. Outdated firmware can sometimes cause issues with services like HP Instant Ink.
- Reinstall HP Instant Ink Software: Uninstall and then reinstall the HP Smart app or the HP Instant Ink software on your device. This can often resolve connection issues.
- Check Internet Connection: Make sure your printer is connected to the internet. HP Instant Ink requires a stable internet connection to communicate with HP’s servers.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Alden4
HP Support
Raj_05
HP Support Community Moderator
HP Support Community Moderator
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