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HP Recommended
HP ENVY 7645 e-All-in-One Printer
Microsoft Windows 11

I own an HP ENVY 7645 Inkjet Printer. I am using a 5G Network throughout my house for several years. I have used Apple AirPrint on this printer to print as recently as a few days ago. 

Now, however, my printer only sees 2.4G networks to connect to,,,so, becuase my iPhone must be connected to my 5G network, I cannot use AirPrint. 

I am sure that my Printer supports a 5G print driver but how do I prove it?

1 REPLY 1
HP Recommended

Hi @GEK4,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are facing an issue with your Printer.

 

Kindly refer to this link for more information related to your printer.

 

Make sure the printer and the device from which you are trying to print is connected to the same 2.4Ghz network.

 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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