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HP Envy 120

Does the HP Envy 120 support WPA2 or just WPA?  I thought it supported both, but when I switched my router from "WPA / WPA2" dual mode to "WPA2 / WPA3" dual mode, the printer couldn't connect to my wireless network any longer.  I didn't see anything in the Wi-Fi config / setup on the printer to select WPA versus WPA2, so expected it to be automatic.  Unless it only supports WPA?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @GoSlow2GoFast,

 

I'd like to help!

 

The WPA2/WPA3 encryption type is not supported by the printers.

 

 Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

View solution in original post

1 REPLY 1
HP Recommended

Hi @GoSlow2GoFast,

 

I'd like to help!

 

The WPA2/WPA3 encryption type is not supported by the printers.

 

 Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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