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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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- Printers
- Printer Wireless, Networking & Internet
- Druckerstatus
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04-06-2021 02:58 AM
HP Smart zeigt immer "Druckerstatus unbekannt"an, wie kann ich das ändern ?
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Accepted Solutions
04-06-2021 07:02 PM
My Product is HP OfficeJet 8710 and I experienced too after last WindowsUpdate Problems with HP Smart connecting properly to the Printer Status information. I tried in vain several options as to install all software anew, check the firmware or connect the printer via LAN instead of WLAN. The HP Assistant seems to cope well with the situation, but not so HP Smart.
04-06-2021 06:18 AM
Hi there! Thank you for visiting our English HP Support Community! 🙂
We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.
Thank you for your understanding.
Kind regards,
BiancaS.
04-06-2021 07:02 PM
My Product is HP OfficeJet 8710 and I experienced too after last WindowsUpdate Problems with HP Smart connecting properly to the Printer Status information. I tried in vain several options as to install all software anew, check the firmware or connect the printer via LAN instead of WLAN. The HP Assistant seems to cope well with the situation, but not so HP Smart.
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