Guidelines
We have new content about printers, Click here to check it out!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended

EERO Broadband has recently been installed.  Despite all efforts I cannot link my HP ENVY 5530 . It worked fine before the new installation. The blue light flashes continuously. Does this printer support WPA-AES based CCMP encryption? Any ideas?

 

Is a new printer the solution like the HP ENVY Inspire 7220e?

1 REPLY 1
HP Recommended

Hi @bobandbabs 

 

Welcome to the HP Support Community. Thanks for bringing this to our notice.

 

I see that you are facing issues with your system. 

 

Please note that this printer supports WPA encryption, check if the router is on the same encryption method. If using WEP or WPA-PSK+FT change it to WPA-PSK. That is the reason the router will not work. 

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

 

NIRVANA_95
I am an HP Employee
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.