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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
Microsoft Windows 10 (64-bit)

I purchased a new HP OfficeJet Pro 8210 printer from Staples about 6 months ago but I'm just installing it today. When HP Easy Start goes through the screens, it asks me to verify that my WIFI is turned on - it is. But it won't let me get past that screen when I click on Continue. This is critical - I need to get my printer working ASAP. HELP!!

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