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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- Embedded Web Services Password Reset

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09-16-2020 08:03 PM
Hi ... I set the admin password under the HP3700 all-in-one Embedded Web Services and now it won't accept my new password. I've tried so many variations that I just give up on it.
I saw another post with the same issue however my router does not have a WPS button on it. The directions said to skip and connect via hp smart app but there seems to be directions missing for that as it's already connected. Do I uninstall the smart app in order for it reconnect the wifi.
All I want to do is reset the password since this one has locked me out.
09-19-2020 08:58 AM
Hi @vf32angel,
I'd like to help!
We can perform a factory defaults on the printer to resolve the issue
- The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
- I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
- In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
Hope this helps! Keep me posted.
And, Welcome to the HP Support Community.
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