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‎11-30-2020 08:42 AM

HP Recommended
Product: HP Office Jet Pro 9015
Operating System: Microsoft Windows 10 (64-bit)

I somehow disabled my device's wireless function. How do I turn it back on? I've been printing wirelessly for more than a year and now it's asking for an ethernet cable. Help!

Category:
3 people had the same question
2 REPLIES 2

‎12-08-2020 10:58 AM

HP Recommended

@Jen0129, Welcome to HP Support Community!

The only option left is to perform a full reset and re-initialize the printer. 

 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

1 person found this reply helpful
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‎12-09-2020 07:34 AM

HP Recommended

I ended up speaking with an HP Technical Support Rep and we reset the printer and it's working now. Thank you!

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