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‎07-30-2024 01:24 AM

HP Recommended
Operating System: Microsoft Windows 11

The printer worked for years, but after an update from the internet provider it won't connect

I have tried with password and with WPS, nothing works

 

Please help

1 REPLY 1

‎07-30-2024 08:45 AM

HP Recommended


Click here for network setup using HP Smart but in a different language

Wi-Fi setup video. Method 1 is for Modem or Router connection
and Method 2 is for Wi-Fi Direct when you do not have access to the modem
https://www.youtube.com/watch?v=Jh79Blswk84&ab_channel=PrinterTales

You may need to do a factory reset
https://www.youtube.com/watch?v=o_zODVaAKq8&t=27s&ab_channel=303Electronics

This printer only supports the 2.4ghz band

Full feature software 4500e-4504e Dec 2021

Envy Reference


Probably more than you really want to know about this printer


Let me know if you have a flex system (WiFi boosters or repeaters) as the setup is much more complicated.

 

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