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‎01-20-2023 03:52 AM

HP Recommended
Product: HP ENVY 5010 All-in-One Printer

Hi - I have an Envy 5010 printer which is connected to my Wi-Fi and also wireless connected to my laptop. I can scan documents fine and on the HP Smart App it shows with a Green Tick against it so I am assuming it is all connected fine - but when I try and print a document it will not print and it shows as the status is unknown?? Can anyone help please? Many Thanks

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