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‎11-15-2022 11:48 AM

HP Recommended
Product: Envy 5530
Operating System: Microsoft Windows 8.1 (64-bit)

Just installed a new Linksys AX5400 Wireless Router All phones and computers and Chromecast connected ok to the new wireless network, but HP Envy 5530 printer won't connect. Have tried repeatedly to connect using both the Wireless Setup Wizard, and the WPS system. Performed the 'Restore Network Settings', no change. Wireless Network Test Results page said to check to make sure Router does not have MAC filtering enabled; checked this and MAC filtering is disabled. Accessed the 'secret' menu and performed a Semi-full reset, but no change, still cannot connect to the wireless network. Wireless router has both 2.4 ghz and 5 ghz but only trying to connect to the 2.4 ghz. Router is sitting 2 feet away from the printer. 

 

Suggestions as to what to try next would be much appreciated!  Thanks!!

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