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- Envy 5530 can't connect with T-Mobile 5G gateway

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01-03-2023 03:36 PM
My Envy 5520 printer can see my T-Mobile 5G router but can't sign in. I enter the password and it just times out even though I'm able to connect to the network using the same password from my mobile phone and Lenovo laptop. I've configured the T-Mobile Gateway for both 2.4GHz and 5.0GHZ, but my Envy printer can't connect.
01-03-2023 04:11 PM
The printer cannot connect to 5GHz.
Reference User Guide >> Page 54
If you can do so,
Set the Router to broadcast on both 5GHz and 2.4GHz.
On your router, create a separate SSID named network for each frequency.
Connect your printer to the SSID named network for the 2.4GHz network.
Additional Information
Example - Dual Band Network - Considerations
SSID_Dual_Band_Example_16
Wireless Printing Center > Common Questions > Wireless Connection Issues
AND
Wireless Printing Center – Static IP Address
Some of the more common remedies grouped here:
Wireless Printing Center > Common Questions > Printer no longer works on network
Easy to read articles on the subject of different Wireless standards
Wi-Fi 1 - 7
SignalBoosters - What are IEEE 802.11 Standards? : 802.11a/b/g/n/ac/ax
And
Lifewire - 802.11 Standards Explained: 802.11ax, 802.11ac, 802.11b/g/n, 802.11a
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HP Printer Home Page - References and Resources
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Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more
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HP ENVY 5530 e-All-in-One Printer series
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