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Common problems for Connectivity Issues
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HP Recommended
Microsoft Windows 10 IOT

I have an ENVY 6000, I have tried to reset the Wi fi connection and it flashes but does not hold.

Please help

1 REPLY 1
HP Recommended

@Cazmarie31

 


Welcome to HP Support Community


I would like to help

 

Try restoring the printer back to factory settings 

 

1. Lift the cartridge access door to expose the cartridge area.

 

2. While the cartridge access door is open, press and hold (the Power button) and Wireless button on the back of the printer for three seconds.


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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