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- HP Community
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- Envy 7645 will not scan to email anymore

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02-18-2023 11:44 AM
I used to be able to scan to email. Now when I try I receive this message: "The printer could not connect to the Web Services. The server might be busy or temporarily unavailable. Try again later"
I am able to scan individual pages to my computer as a web page, so scanning is working. Printer/copier works fine too.
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Accepted Solutions
02-18-2023 12:41 PM
Welcome to the HP Community Forum.
Web Services is required to connect the printer to the Internet.
Read here:
Pages 31-32
Next,
and
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more
Open
HP ENVY 7645 e-All-in-One Printer
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click "Accept as Solution"
02-18-2023 12:41 PM
Welcome to the HP Community Forum.
Web Services is required to connect the printer to the Internet.
Read here:
Pages 31-32
Next,
and
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more
Open
HP ENVY 7645 e-All-in-One Printer
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click "Accept as Solution"