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Microsoft Windows 11

Screenshot 2023-05-17 235849.pngScreenshot 2023-05-17 234910.pngScreenshot 2023-05-17 234954.png

I use my Envy every 4-6 days for two or three print jobs. Every time I open my laptop, these are the windows when I try to print. On one screen it says my printer is ready, on another it says offline. I have to Restore Wifi Settings every single time I use my printer. Is there a way to get it to stay online indefinitely without having to reinstall it each time?

2 REPLIES 2
HP Recommended

Hi @PrinterKill, 

 

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing issues with your HP Product. 

 

I suggest you follow this document's steps to resolve this issue. (Click on the Word document to open the web page). 

 

I hope this helps. 

Take care and have a good day. 

Gaya1239 – HP Support. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Take care and have a good day.
Gaya1239 – HP Support.
HP Recommended

Hi @PrinterKill, 


I did not hear from you yet. Please let me know if you have resolved your issue or if you need additional help.

Take care and have a good day.
Gaya1239 – HP Support.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.