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‎08-21-2023 10:43 AM

HP Recommended
Product: HP ENVY 6032e All-in-One Printer
Operating System: Other

Envy printer is connected to wifi but keeps losing connectivity to Internet. Can hardly use it because of this.  Changed the router, all set up fine 3 days ago.  Back to being offline again.  How do I fix this so it stays connected to the Internet and able to print?  Driving me mad so please help!!

Category:
2 people had the same question
1 REPLY 1

‎08-24-2023 09:56 AM

HP Recommended

Hi @JGriffo 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing connectivity issues.

 

Kindly refer to the steps on this link and let me know if that fixes the issue.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

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