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HP ENVY 4524 All-in-One Printer

My HP Envy 4524 will not power up.  I have recently moved and it has been off for a while.  There is power to it as the display screen is lit, but blank.  It just will not turn on

1 REPLY 1
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Hi @scarywitch,

 

Welcome to HP Support Community.  


Thank you for posting your query, I will be glad to help you.

 

I'm sorry to hear that your HP Envy 4524 printer is not powering up. There are a few troubleshooting steps you can try to resolve this issue.

 

  • Check the power connection: Make sure that the power cable is securely plugged into the printer and the power outlet. If you're using a power strip or surge protector, try plugging the printer directly into a wall outlet to rule out any issues with the power source.
  • Test a different power outlet: Sometimes, the power outlet itself may be faulty. Plug the printer into a different outlet to see if it powers up.
  • Check the power adapter: Inspect the power adapter for any signs of damage or loose connections. If possible, try using a different power adapter to see if the issue is with the adapter itself.
  • Reset the printer: Locate the power button on the printer and hold it down for about 10 seconds. This will force a power reset and may help resolve any temporary issues.
  • Check for visible damage: Examine the printer for any visible signs of damage, such as frayed cables or broken parts. If you notice any physical damage, it may require professional repair.

 

I hope this helps. 
 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
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