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‎06-24-2021 06:12 PM

HP Recommended
Product: envy pro 6458
Operating System: Microsoft Windows 10 (64-bit)

Envy pro 6458 connected to wifi then tried on new wifi/modem. will not connect to wifi using same devices

Category:
1 person had the same question
1 REPLY 1

‎06-29-2021 02:21 AM

HP Recommended

@Seagreen72

 

Welcome to the HP support community.

 

I understand that you are getting printer connectivity issues, follow these steps to fix the issue.

 

Restore the printer to the original network settings

On the back of the printer, press and hold the Wireless button for at least three seconds.

 

Refer to page number 27 in this user guide for the steps to connect the printer new router:- Click here

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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