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‎09-26-2022 10:33 AM

HP Recommended

Hp wireless printer keeps giving me 901 error. Everytime I want to use it I have to reconnect. Why doesn't it stay connected?

Category:
1 REPLY 1

‎09-29-2022 06:49 AM

HP Recommended

Hi @jmeche63,

 

Welcome to the HP Support Community. 

 

I understand that you are getting Error 901. I'd like to help!

 

May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Meanwhile, Follow the steps below to reset network defaults

  1. Press Setup button
  2. Scroll to Wireless Menu
  3. Scroll down to Restore Network
  4. Run the Wireless Setup Wizard  to reconnect the printer to your network
  5. Press the ePrint icon on the upper left hand of the screen
  6. Follow the instructions to setup ePrint

Let me know if you were successfully able to set up ePrint.

 

Hope this helps! Keep me posted for further assistance.


Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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