Error Code 79

[jsr2]

Computer: Lenovo T14, windows 10, version 2004

hp Printer: Color Laser Jet Pro MFP M281fdw

My wife said our printer was performing a firmware update and then she started receiving an error 79 message error. I for the life of me (and hp tech support is no help) can't resolve the issue. I finally performed a factory reset and then used the USB connection so that I could print. But as soon as I try and reestablish a (wireless) network connection - error 79.  I was able to manual install the firmware update listed on the drivers and support page. That didn't seem to do anything. So I am presently stuck using a USB connection . Any thoughts of how I can resolve the Error 79 issue when connected to my home network.

I have worked through these possible solutions -- https://support.hp.com/us-en/document/c05029970?jumpid=reg_r1002_usen_c-001_title_r0004

[jsr2 · Accepted solution]

Apparently my issues was the result of installing  new firmware 20201021. It would have been nice if hp could have provided some help. hp your tech support is severely lacking and when I think of the hours I've wasted this evening due to your crappy firmware update thanks for nothing.

I'd like to thank the following posts

- https://h30434.www3.hp.com/t5/Printing-Errors-or-Lights-Stuck-Print-Jobs/HP-Color-Laserjet-Pro-M281f...

- https://h30434.www3.hp.com/t5/Printer-Wireless-Networking-Internet/Laser-Jet-Pro-MFP-M278-M281fdw-79...

I was able to revert back to firmware 20200612 and the printer is back up.