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HP ENVY 6032 All-In-One Printer

I have a HP6032 which has a error 6 flashing, I have checked no paper stuck, and have changed ink cartridges.  Tried unplugging and re-plugging then reset ...still flashing,.... out of warranty so am really struggling now 

1 REPLY 1
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Hi @Bubbles37,

 

Welcome to HP Support Community.  


Thank you for posting your query, I will be glad to help you.

 

To troubleshoot this issue, you can consider the following general steps.

 

  • Check the User Manual: The printer's user manual or documentation often provides a list of error codes along with their explanations and suggested solutions. Refer to the manual to find out what "Error Code 6" specifically indicates.
  • Restart the Printer: Sometimes, errors can be caused by temporary glitches. Turn off the printer, unplug it from the power source, wait for a minute, and then plug it back in and turn it on again.
  • Check for Paper Jams: An error code might indicate a paper jam or some obstruction within the printer. Open the printer's covers and look for any paper stuck inside. Gently remove any jammed paper.
  • Check for Ink/Toner Issues: If your printer uses ink or toner cartridges, ensure they are properly installed and not empty. Replace any empty or low cartridges.
  • Inspect Hardware Connections: Make sure all cables and connections to the printer are secure. A loose connection could trigger errors.
  • Update Firmware/Drivers: If your printer has network connectivity, consider checking for firmware updates through the printer's settings. Also, ensure you have the latest printer drivers installed on your computer.
  • Perform a Factory Reset: If other steps don't resolve the issue, you might consider performing a factory reset of the printer. This should be done cautiously, as it can reset settings and configurations.

 

I hope this helps. 
 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
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