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- Error code 6 on HP6032 printer

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08-03-2023 06:18 AM
I have a HP6032 which has a error 6 flashing, I have checked no paper stuck, and have changed ink cartridges. Tried unplugging and re-plugging then reset ...still flashing,.... out of warranty so am really struggling now
08-05-2023 11:47 PM
Hi @Bubbles37,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
To troubleshoot this issue, you can consider the following general steps.
- Check the User Manual: The printer's user manual or documentation often provides a list of error codes along with their explanations and suggested solutions. Refer to the manual to find out what "Error Code 6" specifically indicates.
- Restart the Printer: Sometimes, errors can be caused by temporary glitches. Turn off the printer, unplug it from the power source, wait for a minute, and then plug it back in and turn it on again.
- Check for Paper Jams: An error code might indicate a paper jam or some obstruction within the printer. Open the printer's covers and look for any paper stuck inside. Gently remove any jammed paper.
- Check for Ink/Toner Issues: If your printer uses ink or toner cartridges, ensure they are properly installed and not empty. Replace any empty or low cartridges.
- Inspect Hardware Connections: Make sure all cables and connections to the printer are secure. A loose connection could trigger errors.
- Update Firmware/Drivers: If your printer has network connectivity, consider checking for firmware updates through the printer's settings. Also, ensure you have the latest printer drivers installed on your computer.
- Perform a Factory Reset: If other steps don't resolve the issue, you might consider performing a factory reset of the printer. This should be done cautiously, as it can reset settings and configurations.
I hope this helps.
Take care and have a good day.
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Alden4
HP Support
HP Support Community Moderator