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Error code EBS00P0013 how to sort it out

4 REPLIES 4
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Hi @Nitro82 

 

Welcome to the HP Support Community.

 

Thank you for posting your query. I will be glad to assist you.

 

I see that you are facing an issue with your HP product.

 

To understand the issue and help you, please share the details listed below:

 

Note: Do not share any of your personal information such as serial number, phone number, email ID, etc., on your public post.

 

- Exact model number/product number(SKU number) of your HP Product (Click here for information on how to find the model number/product number).

- Error messages (if any) on the unit.

- When was the last time it was working fine?

- Were there any changes made to your PC recently?

 

Could you please elaborate the issue in detail?

 

Take care and have a great day ahead! 

 

Raj,

HP Support

Raj2111
I am an HP Employee

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New install of an HP officer pro. 8135e

i can’t finished the download to install aoftware

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Hi @Nitro82 

 

Welcome to the HP support community.
 

I understand you're experiencing an issue with your HP device, and I apologize for any inconvenience this may have caused. I'm here to help you today.

 

Please use this link to install the drver and software.

 

https://support.hp.com/us-en/drivers/hp-officejet-pro-8130e-all-in-one-series/model/2101446617

 

I hope this helps! Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

-Regards
Raj-HP Support

Raj2111
I am an HP Employee

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I have the same error but with a Smart Tank 670 all in one F338221

 

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