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‎09-08-2022 02:31 PM - last edited on ‎09-08-2022 02:44 PM by Retired

HP Recommended
Product: HP OfficeJet Pro 8210 Printer
Operating System: Microsoft Windows 10 (64-bit)

Har fått en felkod ERROR CODE OXB820EBCD, vad är felet? 

 

Category:
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-16-2022 11:13 AM

HP Recommended

Hi @Karinne

 

Welcome to the HP Support Community. Thanks for bringing this to our notice.

 

I see that you are facing issues with your printer. Do not worry, we are here to fix it.

 

  • May I know from when are you facing this issue?
  • Did you make any hardware or software-related changes to it?

 

We can perform a factory default on the printer to resolve the issue

 

Reset the product

 

With the printer turned on, disconnect the power cord from the rear of the printer.

Unplug the power cord from the wall outlet.

Wait at least 60 seconds.

Plug the power cord back into the wall outlet.

Reconnect the power cord to the printer.

Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

 

To restore the printer to the original factory defaults

 

1. From the printer control panel, from the Home screen, select Setup, and then press OK.

2. Select Tools, and then press OK.

3. Select Restore, and then press OK.

4. A warning message appears that indicates all configured settings will be deleted and the original factory settings will be restored. Press the OK button to continue.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

 

NIRVANA_95
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
6 REPLIES 6

‎09-08-2022 02:44 PM

HP Recommended

Hi



Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.



Thank you for your understanding.



Regards,

I work on behalf of HP.
Was this reply helpful? Yes No

‎09-08-2022 07:19 PM

HP Recommended

Hello!
I got this errorcode on my printer Officejet Pro 8210. If i Cut the power on the printer and reastart it, it works again but after à little while the errorcode appears  again. What does the code mean ? I have change the toner and also 

rum the repair program on the printer. 

ERRORCODE OXB820EBDC 

 

Was this reply helpful? Yes No

‎09-11-2022 11:31 AM - edited ‎09-11-2022 11:33 AM

HP Recommended

Hi, I have the same problem with the same printer. 

Has anyone else had the same problem and managed to fix it or know what it is referring to?

 

Was this reply helpful? Yes No

‎09-16-2022 11:13 AM

HP Recommended

Hi @Karinne

 

Welcome to the HP Support Community. Thanks for bringing this to our notice.

 

I see that you are facing issues with your printer. Do not worry, we are here to fix it.

 

  • May I know from when are you facing this issue?
  • Did you make any hardware or software-related changes to it?

 

We can perform a factory default on the printer to resolve the issue

 

Reset the product

 

With the printer turned on, disconnect the power cord from the rear of the printer.

Unplug the power cord from the wall outlet.

Wait at least 60 seconds.

Plug the power cord back into the wall outlet.

Reconnect the power cord to the printer.

Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

 

To restore the printer to the original factory defaults

 

1. From the printer control panel, from the Home screen, select Setup, and then press OK.

2. Select Tools, and then press OK.

3. Select Restore, and then press OK.

4. A warning message appears that indicates all configured settings will be deleted and the original factory settings will be restored. Press the OK button to continue.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

 

NIRVANA_95
I am an HP Employee
Was this reply helpful? Yes No

‎09-16-2022 11:45 AM

HP Recommended

Hej!

Problemet uppstod för ungefär en vecka sedan

Jag har inte gjort några hård eller mjukvaruföändringar på Skrivaren

/Leif Bengtsson

Was this reply helpful? Yes No

‎09-17-2022 01:39 AM

HP Recommended

Tack så mycket för hjälpen, lösningen funkade perfekt

/ Leif Bengtsson

Was this reply helpful? Yes No
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