• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
Locked

‎12-02-2022 10:51 AM

HP Recommended
Product: HP Officejet Pro 8100 ePrinter - N811a/N811d
Operating System: Microsoft Windows 10 (64-bit)

I have an HP Officejet Pro 8610 printer.  I keep getting a message from instant ink that I am not connected.  My printer is hooked up to my computer not to wifi.  It has been that way always.  The blue light they speak of does not seem to be lit, or I can not tell if it is.  how can I get connected to instant ink without changing my printer connection?

 

Category:
1 REPLY 1

‎12-07-2022 06:15 AM

HP Recommended

Hi @patliston,
Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query, I will be glad to help you.

 

I see that your HP Officejet Pro 8610 printer is not connected to router.

 

You need to connect the printer to the wi-fi router so that the unit connects with instant ink and works.

 

Please follow the steps in this document to connect the printer to the router.

 

You may also refer to this document.

 

Let me know if this helps and have a nice day ahead.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.