Error on HP printer 3700

[MEC77]

I have a blinking amber light on HP3700 - the web services button. I found this answer online in HP help, but the first one doesn't apply and the second one does not suggest how to fix it. The link in the second bullet goes to a defunct 404 page.

• If both the Web Services light and the HP Instant Ink envelope blink, and HP Instant Ink service has just been cancelled, press the Information button  twice to resume printing.
• If only the Web Services light blinks, an ePrint email print job has been blocked. Go to HP ePrint Job Does Not Print for more information.

Can anyone help me??

[Nal_NR]

Hi @MEC77,

Welcome to the HP Support Community. 

I'd like to help!

To be able to answer you effectively, we need some information

What is the exact error that you are getting on your printer?

Are you enrolled in the instant ink program and is it active?
Help me with more details. 

Make sure the printer is connected to the Internet for the Instant Ink server to contact your printer.

1. Check if the wireless blue light on the printer is Off/steady or blinking.
2. If it is Off, then press the wireless button to turn ON the wireless on the printer.
3. If it is blinking, it means it is not connected to the wireless network. Follow these steps to connect:

Use WPS to connect the printer to your wireless network.

Locate the WPS button on your router, but do not press it yet.

If your router does not support WPS, skip to the next step to connect the printer with the HP Smart app.

Turn on the printer. If the printer is in sleep mode, press the Cancel button on the control panel.

On the printer control panel, press and hold the Wireless button for at least 3 seconds or until the wireless light starts to flash.

On the router, press and hold the WPS button for 3 to 5 seconds or until it shows that the WPS connection process has started.

Note: The printer stops searching for a WPS connection two minutes after the wireless button is pressed. If you were unable to press the WPS button within that timeframe, attempt these steps again.

Once the printer connects to the wireless network, the blue Wireless light on the control panel turns on solid.

You may also restart the wireless router and then try printing or login to the Instant Ink account.

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Nal_NR]

Hi @MEC77,

We haven’t heard from you, this post is in reference to the thread you created on your friendly neighborhood (HP Support Community).

I would like to know if the resolution we provided worked for you.

If you have any other queries, feel free to reach out to us.

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!