F4500 does not connect to new wifi network on Linksys router.

[Sherry01]

my F4500 deskjet printer doesn't detect my new wifi network setup on Linksys router. frequency is 2.4-5 GHZ. I have tried all the steps, my wifi can find 'hpsetup' but not the one in my network

[Kumar0307]

@Sherry01, Welcome to the HP Support Community! I’m here to help.

I understand the printer is not able to connect to the wireless network.

• This printer supports WPA encryption, check if the router is on the same encryption method. If using WEP or WPA-PSK+FT change it to WPA-PSK
• Due to the age of the printer, it does not support the newer wireless encryption technologies.
• Make sure the printer and the PC are connected to the same wireless network. This printer supports only a 2.4GHz network.
• If you have a Dual-band router and both 2.4GHz and 5GHz networks share the same name/SSID, the printer will not be able to connect to the network. In this case, contact your Internet service provider to assign different names to both networks.

Hope this helps! Let me know how it goes. 

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