• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP Deskjet F4580 All-in-One Printer
Microsoft Windows 10 (64-bit)

I am at the end of my rope! Help! My Deskjet F4580 has been working flawlessly for several years. recently we had to replace our Verizon router.. since then, the printer refuses to connect to my wifi..  I altered the new router to have the same SSID and Security password as the old..  I have tried EVERYTHING! Diagnostics gives me an error:

"Your wireless router requires a WPA security passphrase. The passphrase configured on your HP printer does not match exactly. Run the wireless setup to re-enter your wireless network WPA security passphrase." How the heck do I do that?  My HP CD does not have an Install option.. only Exit.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.