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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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Print History
Not generally available unless you are using Windows AND you set up the "Keep Printed Documents" job options beforehand (before you need it) AND if the printer software had not been reloaded in the meantime.
This printer is not aware of its history.
Sample of the "Keep Printed Documents" setup
For those reading
New OfficeJet Printers in the Pro 91xx and likely the Pro 81xx series provide a print history at the printer EWS
Sample - OfficeJet Pro 9135e - EWS - Job Queue
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References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
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HP OfficeJet Pro 6978 All-in-One Printer
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