Factory Reset

[yaelpinto]

I wasn't able to connect my printer to a wireless network. I don't have a router with a WPS button so I cannot connect my printer with that method. I printed a Configuration report and the information on there isn't correct. I need to do a factory reset. I read the instructions on the manual and they weren't helpful. I would like to do a NVRAM reset. Please provide me with the details on how to do so, thank you.

[Jay_G24 · Accepted solution]

Hi @yaelpinto,

I'd like to help!

I understand you are unable to connect the printer to the network and would like to reset the printer 

We can perform a factory defaults on the printer to resolve the issue

• The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
• I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
• In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping!

[RosebudIam]

can you help me with my lazerjet pro 200 color mfp printer