Flashing Blue Light, Printer Cannot Connect

[JCCL1]

I have a LaserJet M1217nfw MFP printer. I recently moved offices so now have a new router and internet service provider (Comcast). I cannot get my printer to connect wirelessly to my computer (MacBook Pro, running Ventura 13.2). 

The blue wireless light is flashing - I have connected the printer to my WiFi (as far as I know) using the WPS button, but it's not working (I have a 2.4 connection). The computer is on the same WiFi network.

I have another one of this exact printer at home, and it connects to this computer just fine, no problems, so I know they can work together.

I've run the HP Smart app and it can't find the printer. I've attempted to restore defaults and reconnect several times - no luck. I've tried all the suggestions I've seen on here, gone into the manual, etc.

What I keep seeing is that the printer does not know it's on the same network as the computer. 

Help! 

[sandytechy20]

@JCCL1 

Welcome to the HP support community.

I understand that you are getting connectivity issues on your printer, I am glad to assist youy.

I'd like to know the following to isolate the issue further-

1.) Are the printer and Mac connected to the same network?

2.) Is your router dual-band enabled i.e., both 2.4GHz and 5GHz? If yes, make sure the dual band has different SSIDs for 2.4G and 5G networks.

3.) What is the distance between the router and the printer?

4.) Is there an antivirus software installed on your Mac?

5.) Could you perform a ping test  and let me know the results? Use the printer IP address to perform a ping test, the printer IP can be located by selecting the wireless icon on the printer display.

Perform a ping test to check the connectivity

1. Click Applications > Utilities > Terminal.
2. type ping "IP address" and press enter

Wait until 10 pings have been performed and then press ctrl c on the keyboard and hit return. 

The results will appear.

Share the ping test results.

Keep me posted.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.