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Locked

‎09-29-2020 04:29 AM

HP Recommended
Product: HP DeskJet 3720 All-in-One Printer

Your support is highly appreciated

i did forget the EWS password  for HP DeskJet 3720 All-in-One Printer

i didn't find anything over the internet to reset the EWS password to factory setting

your help is highly appreciated

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-01-2020 09:14 AM

HP Recommended

@Moe2042, Welcome to the HP Support Community!

 

Let us try these steps:

  • Power on the printer, wait until the printer display comes on.
  • Hold the power button and the cancel button together for 5 seconds.
  • Release the cancel button first, and then release the power button.
  • The printer will print a status report.

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎10-01-2020 09:14 AM

HP Recommended

@Moe2042, Welcome to the HP Support Community!

 

Let us try these steps:

  • Power on the printer, wait until the printer display comes on.
  • Hold the power button and the cancel button together for 5 seconds.
  • Release the cancel button first, and then release the power button.
  • The printer will print a status report.

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

Was this reply helpful? Yes No
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