Forgot custom admin password

[Nanbo1]

Hi!  I am wondering if anyone could tell me how to either retrieve or reset my custom admin password for a Smart Tank 7301 series all in one printer.  I cannot remember what I set it to.  Thanks in advance!

[A_Gayathri]

Hi @Nanbo1,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you've forgotten the custom admin password for your HP Smart Tank 7301 All-in-One printer, you'll need to perform a factory reset to regain access. Here’s how you can do it:
 

Turn on the Printer: Make sure the printer is powered on.

Access the Printer Menu:

• On the printer's control panel, navigate to the Setup or Settings menu. This might be represented by a gear icon or similar.

Factory Reset:

• Look for an option labeled "Restore Defaults" or "Factory Reset". This option will vary slightly depending on your model and firmware version.

Confirm the Reset:

• Follow the on-screen instructions to confirm the reset. This will restore the printer to its original factory settings, including clearing the custom admin password.

Reconfigure the Printer:

• After the reset, you’ll need to set up the printer again as if it were new, including configuring network settings and setting a new admin password.

Refer to this document:HP Smart Tank 7301 All-in-One User manual

I hope this helps. 

Take care and have a good day.

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