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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- GOT A NEW ROUTER WITH A NEW PASSWORD. BUT I DON'T KNOW HOW T...

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06-16-2024 10:50 AM
Hi @DIANA150,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
To connect your HP DeskJet 2723e printer to your new Wi-Fi network with the new password, follow these steps.
Using the HP Smart App
Download and Install HP Smart:
- On your smartphone or tablet, download the HP Smart app from the App Store (iOS) or Google Play Store (Android).
- Open the app and follow the on-screen instructions to set up an HP account if you haven't already.
Prepare the Printer:
- Make sure your printer is turned on and in a ready state.
- If your printer is not in a ready state, you might need to reset the network settings. To do this, press and hold the Wireless button and the Cancel button on the printer for about 3 seconds. This will reset the wireless settings and enable setup mode.
Connect the Printer to the Network:
- Open the HP Smart app on your device.
- Tap the plus sign (+) to add a new printer.
- Follow the on-screen instructions to find your printer. The app will search for printers in setup mode.
- When your printer is found, select it and follow the prompts to connect it to your new Wi-Fi network. You will need to enter the new Wi-Fi password.
Using the Printer’s Control Panel
Restore Network Settings:
- If your printer has been previously connected to another network, you might need to restore its network settings. Press and hold the Wireless button and the Cancel button together for 3 seconds until the Power button starts flashing.
Use the WPS Method:
- If your router supports WPS (Wi-Fi Protected Setup), you can use this method.
- On the printer, press and hold the Wireless button for at least 3 seconds or until the Wireless light starts blinking.
- Within 2 minutes, press the WPS button on your router.
- The Wireless light on the printer will stop blinking and stay on when the connection is successful.
HP Support Community Moderator
06-16-2024 10:51 AM
Using HP Wireless Setup Wizard (for Printers with Display)
If your HP DeskJet 2723e has a display screen:
Access Wireless Setup Wizard:
- On the printer's control panel, navigate to the Network menu or tap the Wireless icon.
- Select "Wireless Settings" or "Wireless Setup Wizard."
- The printer will search for available networks.
Connect to Your Network:
- Select your network from the list of available networks.
- Enter the new Wi-Fi password using the control panel.
- Follow the prompts to complete the connection.
After connecting your printer to the new Wi-Fi network, you may need to update the printer settings on your computer or other devices.
Reinstall the Printer Driver (if necessary)
Download the Latest Driver:
- Visit the HP support website.
- Search for "HP DeskJet 2723e" and download the latest driver and software for your operating system.
Install the Driver:
- Run the downloaded driver installation file.
- Follow the on-screen instructions to install the driver and connect the printer to your computer.
By following these steps, your HP DeskJet 2723e should be successfully connected to your new Wi-Fi network with the new password.
I hope this helps.
Take care and have a good day.
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Alden4
HP Support
HP Support Community Moderator