Get my HP Tango X back on line?

[Seapena]

Printer off line need to get back on Line

[Kuroi_Kenshi]

Hi @Seapena,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding HP Tango X Printer offline issue!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Check Printer Status:

• Ensure the printer is turned on and has power. Confirm that the power cable is securely connected.

Check Network Connection:

• Make sure your printer is connected to your Wi-Fi network. You can do this by checking the wireless light or icon on the printer.
• If the printer is not connected to Wi-Fi, run the Wireless Network Test Report using the HP Smart app or the printer's control panel.

Restart Devices:

• Power off your printer, computer, and router.
• Wait for about 60 seconds and then turn them back on. This can help refresh the connections.

Reset Network Settings on the Printer:

• To reset the network settings, hold down the Wireless button on your printer until the blue light starts blinking. This places the printer in setup mode.

Reconfigure Printer on Network:

• Open the HP Smart app on your mobile device or computer.
• Follow the prompts to add a new printer and connect it to your Wi-Fi network.

Set the Printer as Default:

• On your computer, make sure the HP Tango X is set as the default printer. Go to "Devices and Printers" in the Control Panel, right-click your printer, and select "Set as Default Printer."

Check Printer Queue:

• Clear any pending jobs in the printer queue and make sure it is not paused or set to offline mode manually.

Update or Reinstall Printer Drivers:

• Visit the HP support website to check for any updates or reinstall the printer drivers for the HP Tango X.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

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Best regards,