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Common problems for Connectivity Issues
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HP Recommended
HP DeskJet 4155e All-in-One Printer
Microsoft Windows 11

Just changed to a different internet provider. Now I can't get my printer online and have no idea how to change the wifi setting on it.

1 REPLY 1
HP Recommended

Hi @Encovert,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

To reconnect your HP DeskJet 4155e to your new Wi-Fi network, follow these steps.

 

Prepare the Printer:

  • Ensure the printer is turned on and ready.

Connect to Wi-Fi:

  • Using the Printer's Control Panel:
    1. On the printer's control panel, touch the Wireless icon (usually represented by a wireless signal icon or a rectangle with a dot and waves).
    2. Select Settings or Setup (often represented by a gear icon).
    3. Choose Wireless Setup Wizard or Network Setup.
    4. The printer will search for available networks. Select your new Wi-Fi network from the list.
    5. Enter the Wi-Fi password when prompted and confirm.

Check Printer Connection:

  • Print a network configuration page or a wireless test report from the printer to confirm it's connected to your new network.

Reinstall Printer Software (if necessary):

  • If your computer no longer recognizes the printer, you might need to reinstall the HP software or drivers. You can download the latest drivers from the HP Support website.

Reconfigure Printer on Your Devices:

  • Ensure your devices are connected to the same Wi-Fi network and add or re-add the printer through your computer’s settings or the HP Smart app.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
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