HP 110 Not connecting too new wi-fi

[AlabamaShores]

HP 110 won't connect to new wi-fi

[Sneha_01]

Hi @AlabamaShores,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP 110 printer isn’t connecting to a new Wi-Fi network, you can try the following steps to resolve the issue:

1. Reset the Printer’s Network Settings

• Reset Network Settings: This can clear out old network settings and make it easier to set up a new connection.
  • On the printer's control panel, go to Setup or Network settings.
  • Look for an option like Network Setup or Restore Network Defaults and select it. This will reset the network settings.

2. Reconnect to the New Wi-Fi Network

• Access Wireless Setup: On the printer’s control panel, navigate to Wireless settings.
• Select New Network: Choose Wireless Setup Wizard or a similar option. The printer will search for available networks.
• Enter Network Details: Select your new Wi-Fi network and enter the password when prompted.

3. Update Printer Firmware

• Firmware Update: Ensure that your printer’s firmware is up to date. Check the HP website or the HP Smart app for any available updates.

4. Reinstall Printer Software

• Uninstall and Reinstall: Remove the printer from your computer’s printer settings and reinstall it.
  • On Windows: Go to Settings > Devices > Printers & Scanners, select your printer, and click Remove device. Then, reinstall the printer using the latest drivers from the HP website.
  • On Mac: Go to System Preferences > Printers & Scanners, select your printer, and click the - button to remove it. Then, click the + button to add it again.

5. Use HP Smart App

• HP Smart App: This app can help you set up the printer on a new network.
  • Download the HP Smart app from the HP website or your device’s app store.
  • Open the app and follow the instructions to add the printer and connect it to the new Wi-Fi network.

6. Check Router Settings

• Network Compatibility: Ensure your router is broadcasting on a frequency that your printer supports (typically 2.4 GHz).
• Network Security: Ensure that your network’s security settings (like WPA2) are compatible with the printer.

7. Perform a Printer Hard Reset

• Power Cycle: Turn off the printer, unplug it from the power source, wait about 60 seconds, then plug it back in and turn it on.

8. Check for Interference

• Signal Strength: Ensure the printer is within range of the router and there are no significant obstructions or sources of interference.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support

[AlabamaShores]

Thanks, Rachel, but there is no control panel on the 110we printer! Only 4 buttons, once "start", one "wi-fi indicator", one "exclamation marl", and one with up and down arrows.

[Sneha_01]

Hi @AlabamaShores,

Thank you for your response.

Please help us with the Printer serial number or the product number on a private message for further assistance.

Here is the link to find the product number:- Click here

https://support.hp.com/in-en/document/ish_2039298-1862169-16

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

Could you elaborate on the issue for better understanding?

Rachel571 

HP Support