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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP Color Laser MFP 178nw
Microsoft Windows 11

HI , the printer is no longer connecting to WiFi and continues to show disconnected. I am also unable to update the firm ware form current 82.01.12 as i am unable to login to the IP address, as the username is 'admin' but password is not available , manual refers to a blank password. can someone advise how to 1) Fix the disconnected issue and if its related to firmware upgrade, then how does one access the admin panel.

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