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- HP Community
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- HP 3520 printer does not connect to 5G router

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12-11-2022 04:23 PM
I just set up a new 5G router through spectrum and it connected with most devices in my home but NOT my HP 3520 printer. Have gone through all the steps multiple times and Spectrum advises they are working on a fix for these 5G routers so they can recognize the 2.4 HZ devices. I’ve tried everything without buying a new router from a third party. Any other tips?!?
12-11-2022 05:16 PM
Welcome to the HP Community Forum.
True - Printer does not support 5GHz.
"NOTE: The HP e-All-in-One only supports connections using 2.4GHz."
If you care to try it, the printer supports Wi-Fi Direct.
Might work and might be "good enough" for your needs.
Open
User Guide - HP Deskjet 3520 e-All-in-One series
Page 36 - Section Connect wirelessly to the printer without a router
Excerpted
"HP Wireless Direct allows your Wi-Fi devices such as computers, smart phones, and tablets, to connect to your
printer directly through Wi-Fi, using the process you currently use to connect your Wi-Fi device to new wireless
networks and hotspots. With Wireless Direct, you can print directly to the printer wirelessly, without a wireless
router, from your Wi-Fi enabled devices."
More information
HP printer setup (Wi-Fi Direct)
and here:
Wireless printing center > Section Printer Setup > Topic Wi-Fi Direct
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References / Resources
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HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more
Open
HP Deskjet 3521 e-All-in-One Printer
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