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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended

HP Deskjet 3755 printer can't be found on phone HP printer app. WIFI light on printer just blinks and won't connect . New Verizon 5g router and everything else in house connects . I have unplugged , restarted , and reset many times with same no WIFI blinking light.  Thanks for any help

1 REPLY 1
HP Recommended

The printer can connect only to the 2,4GHz band make sure it's enabled, the 5GHz band printer can't connect to.




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