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‎11-13-2021 10:57 AM - edited ‎11-13-2021 11:09 AM

HP Recommended
Product: HP 410 Wireless
Operating System: Microsoft Windows 10 (64-bit)

Hi team,

I am having HP 410 Wireless printer. A day ago it was printing some document. Suddenly the printer went offline from Wifi network. I was observed for around 20mins but still offline.Then tried to turned off the printer by Power button but it  was not.. Power button LED blinking with all LED's present. Still simply keeps blinking all LED's when I remove and connect with power outlet. The display is blinking with "E, ! and Wifi symbol,Paper icon, Signal Bars" all together(as in image attached).

The video link is https://drive.google.com/drive/folders/1a2a-G-THlg38-d0LSgkLSm1gVRdxb8rH?usp=sharing

Please help me to fix the issue.

Thanks in advance.IMG_20211113_232034.jpg

1 REPLY 1

‎11-17-2021 11:24 AM

HP Recommended

@NARASIMMAN

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, 
I understand you are getting this error on the printer screen.  This seems like a hardware issue with the printer. Check if the printer carriage is moving freely inside the printer. Kindly perform the steps mentioned in this document - 'Carriage Jam' or 'E3' Error Displays 

Update the printer firmware if possible

  • Click here to download and install the latest printer firmware from your PC.
  • Click here to know different methods of updating printer firmware.

If the error persists, please reach out to the HP Technical Support team in your region regarding the service options for your printer. 

You may create a case on the website to obtain a case number if required. Kindly watch this video to know how.

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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