HP 4630 won't connect to wireless router

[RickGG3]

When I changed some settings on my Verizon router I couldn't reconnect my HP 4630 printer that had been connecting without any problems. The router has both  2.4G and 5.0G radios. When I made changes, the same name was assigned to both radios ( I didn't knowingly do this). Newer networks devices can decide which radio to use when connecting but older devices like the 4630 printer get confused and won't connect to the router.   For Verizon router I had to shut off the "Self-Organizing Network"  to get separate names assigned to the 2.4G and 5.0G networks. Once I put the 4630 back on the 2.4G network , it connected fine.

[Jay_G24]

Hi @RickGG3,

I'd like to help!

Try the below suggestions-

1. From the home screen of your printer control panel, touch the Wireless icon .

2. Touch the Setup icon .

3. Touch Restore Network Defaults or Restore Network Settings, and then touch Yes to confirm your selection.

4. After the default network settings are restored, touch the back arrow, touch Wireless Settings, and then touch Wireless Setup Wizard.

   The printer searches for available networks.

5. Touch the name of your wireless network.

6. If your wireless network does not display in the list of wireless networks, touch Enter New Network Name, and then type the name of your wireless network.

   NOTE: 

   Type the exact network name, including any uppercase and lowercase letters.

7. Type the WEP or WPA key (network password), and then touch Done.

   If you do not know your network password, go to Find Your Wireless WEP, WPA, WPA2 Password..

   Once the printer connects to the wireless network, the blue Wireless light on the control panel turns on solid.

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

[RickGG3]

Hi Jay

Thanks for your help but I am connected!  I was trying to offer another solution to why the 4630 printer wouldn’t connect. I had done what you suggested below and couldn’t connect.

This is how I solved my problem:

I just wanted to change some passwords on the router and somehow assigned the SAME name to both the 2.4G and 5.0G radios. I always had different names before.  Many of the new devices can ‘decide’ which radio to use if they have some called Self Managing Network built in , but the 4630, being older,  couldn’t.

So when I turned off the Self Managing Network, I saw the two different radios as before and the 4630 immediately connected to the 2.4G network.

I should thank the HP Support Community for pointing me to the Self Managing Network ; never knew it existed.

Rick

[Jay_G24]

I am glad the issue resolved.

 If you need further assistance feel free to reach out to us.

Have a great day ahead!

Please click “Accepted Solution” on my public post if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!