HP 580 smart tank not starting up again after switched off

[JakoKuhne]

I have setup my new HP 580-690 Smart tank printer, followed all the steps during the setup.  Printed the alignment page and scanned it.  I then proceeded to print a page from one of my document to test it.

I switch the printer off and later on I tried to switch it on again to print the final version of my document.  

1.  The power button flash;

2. The power button continues to flash and the Wi-fi button flash

3. Above buttons still flashing but red X appears and spinning icon on printer display

4.  Nothing else happens and printer still shows ofline

[Nal_NR]

Hi @JakoKuhne,

Welcome to the HP Support Community. 

I'd like to help!

Reset the printer

• Reset the printer to recover from printer errors or failures.
• With the printer turned on, disconnect the power cord from the printer.
• Unplug the power cord from the power source.
• Wait 60 seconds.
• Reconnect the power cord to a wall outlet and to the printer.
• NOTE:
• HP recommends plugging the printer directly into a wall outlet.
• Turn on the printer to complete the reset.

Update the printer firmware

• HP regularly releases new firmware versions with printer enhancements or issue fixes. Update firmware on a regular basis to make sure you are getting the most out of your printer.
• Update from the printer control panel: Many HP printers with touchscreens or menus can connect directly to HP to find and install updates. Make sure the printer is on a network with an active Internet connection. If the printer is connected with a USB cable, use one of the other options.
• On the printer, locate the Product Update or Check for Updates menu by pressing the HP ePrint icon or button ( or ). Or open the Setup, Service, or Settings menu, select Preferences, Printer Maintenance, or Tools, and then select Web Services, Printer Update, or LaserJet Update.
• Download updates from HP Customer Support: With the printer turned on and connected to the computer or a network, go to HP Software and Driver Downloads to check for and install available updates listed under Firmware.
• Install updates through the HP Smart app: Open the HP Smart app, and then create an account or sign in. If you do not have HP Smart, download it from 123.hp.com or your app store. After adding the printer, click the printer image, click Printer Home Page (EWS) or Advanced Settings, click Tools or Web Services, and then click Printer Updates.

You may also refer to this document for further assistance. 

Hope this helps! Keep me posted for further assistance.
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