HP 6055e will not connect to network after windows 11 update.

[jflann50]

HP 6055e will not connect to network after windows 11 update. Printer wi-fi button does not reset wi-fi.

[Raj_05]

Hi @jflann50 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP 6055e printer is having trouble connecting to the network after a Windows 11 update, there are several steps you can take to troubleshoot the issue. Here are some suggestions.

Restart the Printer and Computer:

• Turn off the printer and the computer.
• Wait for a few minutes and then turn them back on.
• Check if the printer connects to the network after the restart.

Check Wi-Fi Settings on the Printer:

• Access the printer's control panel or display.
• Navigate to the Wi-Fi settings and ensure that the correct Wi-Fi network name (SSID) and password are entered.
• If the Wi-Fi button is not responding, try using the printer's control panel or software on your computer to reset the network settings.

Update Printer Firmware:

• Visit the official HP website and check for any available firmware updates for your printer model.
• If there is an update, follow the instructions provided by HP to update the firmware.

Reinstall Printer Drivers:

• Go to the "Settings" app on your Windows 11 computer.
• Navigate to "Devices" and then "Printers & scanners."
• Find your HP printer, select it, and click "Remove device."
• Download and install the latest printer drivers from the HP website.

Check Wi-Fi Signal Strength:

• Ensure that the printer is within the range of the Wi-Fi network, and there are no obstructions that may weaken the signal.

Reset the Network Settings on the Printer:

• On the printer's control panel, navigate to the network settings.
• Look for an option to reset the network settings to factory defaults.
• After resetting, set up the Wi-Fi connection again.

Remember to consult your printer's user manual or the HP support website for model-specific instructions.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support

[jflann50]

Really Alden? You and Hp should be ashamed of yourselves! Is this how your helping people who spent hard earned cash on your products? Preloaded answers from a manual, really?? I tried all that b4 contacting you and Microsoft. Get someone to put hands on the issues and get them fixed!! Meanwhile I'm looking a Cannon! Thanks 4 nothing! Again!!

[Raj_05]

Hi @jflann50,

Thank you for your response,

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

https://www.hp.com/contacthp/

Please feel free to contact us here anytime you need any further assistance.

Have a great day!

Alden4
HP Support