HP 6500 printer WPA passphrase

[thedc1]

HP 6500 wireless printer. Recognizes my router, Netgear 85. Recognize my password.  !) not connected to a computer?? even with ethernet cable connected. 2) Wants a WPA passphrase. I have the netgear R6700v3 up. I have searched high and low for the passphrase. There is none to be found. I want to be able to scan to computer. I cannot as no computer, and WPA problem.  This is nuts!

[Echo_Lake]

@thedc1

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:

• Is your router dual-band enabled i.e., both 2.4GHz and 5GHz? If yes, make sure the dual-band has different SSIDs for 2.4G and 5G networks.
• What is the distance between the router and the printer?
• What's the Wi-Fi light status on the Printer(Blinking or Steady)? 

This printer supports WPA encryption, check if the router is on the same encryption method. If using WEP or WPA-PSK+FT change it to WPA-PSK.

Hope this helps! Keep me posted for further assistance.
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