HP 7602 replacment under warranty

[Andras43]

This printer is emitting a high pitched sound and has been submitted to HP for replacement under factory warranty as it was bought in December 2024..  They issued a service order on April 25 but it has not been shipped to date and the order shows in progress and shipment pending.  I have contacted the HP service line about 9 times and they keep telling me they have expedited the matter but nothing happens.

Is this a common problem with replacement under warranty with HP Canada?

Help!

Andrew

[Dragon-Fur]

@Andras43 

Welcome to the HP English Community --

Hopefully, something can be done to move things along in the right direction.

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