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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP OfficeJet 8015e All-in-One Printer
Microsoft Windows 11

I was having trouble with keeping my printer on line so I deleted the printer from my computer and now no matter what I do the touch screen will not let me get to the wifi setup screen or the printer set up screen.  Any ideas.

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